Frequently Asked Questions
Here are some answers to popular questions about our brand and products.
Our jewelry is crafted using premium stainless steel with a high-quality gold finish, making it durable, comfortable to wear, and suitable for everyday styling.
Our pieces are designed for everyday wear and are made to maintain their shine for longer with proper care. To maximize longevity, we recommend following our simple jewelry care guidelines.
Our jewelry is made to handle everyday life. While occasional contact with water is generally fine, avoiding prolonged exposure to water and harsh chemicals will help preserve the finish for longer.
We focus on better materials, thoughtful designs, and quality you can rely on. Instead of replacing jewelry every few months, we believe in creating pieces you'll enjoy wearing again and again.
Yes. Our 316 stainless steel jewelry is skin-friendly and comfortable for everyday wear. However, if you have extremely sensitive skin or known metal allergies, we recommend checking the product details before purchasing.
Absolutely. Doulaat is designed for everyday wear—from workdays and coffee runs to dinners and weekends.
Yes, Cash on Delivery is available across most serviceable locations in India.
Orders are usually dispatched within 24–48 hours and delivered within 3–7 business days, depending on your location.
Yes, we offer free shipping across India on eligible orders.
Yes. We offer an easy exchange and return policy within the 72 hours of period after delivery. Please ensure the product is unused and returned in its original packaging.
Once your order is shipped, you'll receive a tracking link via SMS and email so you can follow your package in real time.
Use a soft microfiber cloth after wearing. For a deeper clean, wash gently with mild soap and lukewarm water, then dry thoroughly before storing.
Store each piece separately in a dry place, preferably in the pouch or box provided, to avoid scratches and preserve its finish.
Please contact our support team within 48 hours of delivery with photos of the product and packaging, and we'll resolve the issue as quickly as possible.
